INSTRUCTIONS FOR THE USE OF YOUR LEGAL TEXTS AND PAYMENT METHODS
General information
A. Instructions for your general terms and conditions with customer information
B. Instructions for your privacy policy and data protection in general
1. Integration
2. Advertising with newsletters
3. Use of Google Analytics
4. Integration of Youtube videos
5. Use of cookies for advertising, tracking and analysis purposes
C. Instructions for your cancellation policy
D. Instructions for your payment methods
General information
Please ensure that you always use the legal texts in full and do not omit anything. If possible, do not add anything, even without consultation.
If you omit individual parts, add or change them yourself, Protected Shops does not accept any liability for any damage that may arise from this.
A. Instructions for your general terms and conditions with customer information
These GTC with customer information have been designed exclusively for your own Austrian online shop and may only be used in connection with contracts for the delivery of goods. They may therefore be used by entrepreneurs who sell goods to consumers via their own online shop. On the other hand, these GTC with customer information cannot be used for contracts for services (which include, for example, rental, work, agency, brokerage, partnership or travel agency contracts).
These GTC with customer information may not be used for internet platforms such as eBay, Amazon or other platforms (risk of warning!).
Please make sure that you do not use any other (and therefore contradictory) terms and conditions in your online shop.
You must additionally send these GTC with customer information to your customers in text form (e-mail, fax or letter). IT-law firm recommends that you include these GTC with customer information in the first contact mail that you send to the customer after receipt of the order. In addition, they can be attached to the delivery of goods (e.g. on the back of the invoice) for purposes of proof.
The AGB with customer information should be used in the online shop under a separate button "AGB & customer info".
B. Instructions for your privacy policy and data protection in general
1. integration
Please enter the privacy policy under a separate link "Privacy policy".
2. advertising with newsletters
With the express consent of the customer (= registration of the customer for the newsletter)
Please note that it is not sufficient for consent to receive the newsletter to only bring this data protection declaration to the attention of your customer. The customer must explicitly declare at one point that he agrees to the use of his e-mail address for such purposes.
In most cases, this is done by means of a checkbox, which is integrated in the ordering process or separately.the explanatory text must indicate which products or services of which company the consent specifically covers.you can use the following sentence for this:"Please send me information on the following product range via e-mail on a regular basis (revocable at any time) in accordance with your data protection declaration: Please note that only the "double opt-in" method in the legal sense is suitable for verifiably obtaining the consent of the recipient. Only send newsletters after your customer has confirmed the double opt-in!
2.1 You can also send a newsletter without the express consent of your customer.
Such express consent to send a newsletter is only not required if the following conditions are met:
*You have received your customer's e-mail address in connection with the sale of a product or service and
*You use this e-mail address exclusively for advertising your own similar goods or services and
*the customer has not objected to this use and
* the customer has already been clearly informed at the time of the collection of the address and at each use that he can object to the use at any time without incurring any costs other than the transmission costs according to the basic tariffs.
We also recommend that the following text be included in the order process in a clearly legible form:
"We use your e-mail address in addition to the processing of your order to send you information about our own similar goods / (services). You can object to the use of your e-mail address for this purpose at any time without incurring any costs other than the transmission costs according to the basic rates. If you do not wish to receive any further advertising, please inform us by e-mail to the following address: " Please insert your e-mail address here " or click on the link " please insert the name of the link, e.g. "Unsubscribe" " at the end of the newsletter "Your customer must also be informed in every e-mail about this possibility of unsubscription!
Since the differentiation from "similar" goods is often very difficult and blurred, we generally only recommend sending the newsletter after consent.
3. Use of Google Analytics
Be sure to use Google Analytics with the "_anonymizeIP()" code function.
For more details:
https://support.google.com/analytics/answer/2763052?hl=de
If you want to create a working opt-out cookie, a mechanism must be implemented using specific JavaScript code that prevents data collection when an opt-out cookie is activated.
This Java Script code must always be integrated into the source code of the respective website before the actual analytics code - the script is as follows
- Hint:
Replace 'UA-XXXXXX-Y' with your tracking code, which is individually assigned by Google.
Google also provides instructions on how to programmatically disable tracking by following the link https://developers.google.com/analytics/devguides/collection/gajs/?hl=de#disable.
ready.
The script must be embedded on every (!) page where a "Google Analytics" tracking code is implemented.
If you use Google Analytics, you must complete a data processing condition with Google:
https://support.google.com/analytics/answer/3379636
Note: It is essential that you keep a copy of the contract as evidence.
4. integration of Youtube videos
Hint:
We recommend the use of the YouTube embedding function only in the so-called extended privacy mode!
In the so-called extended data protection mode, such framing codes are generated in relation to YouTube videos, which - according to YouTube itself - link cookie activity and the data collection initiated by it to the use of the playback function of the video itself. This has the effect of preventing data collection by merely using the website with (from YouTube videos) framed content. Against this background, the concerns regarding the use of YouTube videos in one's own presence in conformity with data protection law are at least reduced.
Creation of an embedding link in advanced privacy mode:
1.) To create the embedding link based on the extended privacy mode, first click on "Share" below the desired video on Youtube and then on "Embed".
2.) But instead of copying the displayed link, you have to select the field with the label "Show more" below the code.
3.) In the following, a window with further options is rolled out, of which the one entitled "Enable advanced privacy mode" is to be selected by ticking the checkbox at the bottom. The website www.youtube.com displayed in the original HTML code will then change to the URL www.youtube-nocookie.com.
The adoption of this link ensures that cookies are only set when the user plays the embedded video.
5. Use of cookies for advertising, tracking and analysis purposes
If cookies are used for advertising, tracking and analysis purposes, the site visitor must be informed at the beginning of the page view via a clearly visible banner/bar at the top or bottom of the website about the use of cookies by the website and be informed that the website operator assumes the user's consent if he/she continues to use the website thereafter.
"This website uses cookies to analyse website accesses/marketing measures.
By continuing to use the website, you agree to this use.
Information on cookies and your right to object".
The passage "Information on cookies and your right to object" must then be linked to the privacy policy.
C. Instructions for your right of withdrawal
The revocation instruction may only be used in connection with a distance contract in electronic commerce for the delivery of goods.
On the other hand, this cancellation policy is not suitable for contracts with the following contents:
- contracts for the sale of land or rights equivalent to land
- contracts for services (including, for example, contracts for rent, work, agency, brokerage, partnership or travel agency services)
- contracts for the supply of water, electricity, gas (in unlimited volume or quantity) or district heating
- contracts for the supply of digital content not supplied on a physical medium
- Subscription contracts
- Purchase on trial within the meaning of § 454 BGB.
You must also send your customers the revocation instruction including the revocation form in text form (e-mail, fax or letter). We recommend that you include the revocation instruction in the first contact e-mail that you send to the customer after receiving the order. In addition, it can be attached to the delivery of the goods (e.g. on the back of the invoice) as evidence (optional).
Attention: Before the publication of this revocation instruction you should check carefully whether they possibly contradict a cease and desist declaration which you have previously made! You are unsure? Get legal advice!
D. Handling instructions for your payment methods